[ad_1] Observers react to the president’s call to action on surveillance, data accumulation, “big tech platforms” and that the FTC can establish rules against unfair competition on internet marketplaces. U.S. President Joe Biden signs executive order on “Promoting Competition in…
[ad_1] Machine learning-powered information retrieval for agents, voice-based caller ID and high-volume outbound communications are all coming to Amazon Connect. Image: Wavebreakmedia, Getty Images/iStockphoto Amazon Connect, AWS‘ cloud-based call center solution, is adding three new features the company said will…